Service Advisor
Career Area: Service
Employment Type: Full Time
Position Type: Commission
Starting Pay: $60,000-$90,000/year
Do you have hospitality in your heart, but are tired of working crazy hours? Are you tired of coming home smelling like a kitchen or a bar? Want to have more time to spend with friends and family? Interested in working for an organization where you can build a career? Want to get paid while training to learn a new career in a new industry? Join us at Randy Marion as a Service Advisor.
As a Service Advisor, you will…
- Effectively manage a high volume of work with a smile
- Be able to adapt to a fast-paced, productive and dynamic automotive service environment
- Ensure that customers receive prompt, courteous, and effective service.
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries, whether phone or in person.
- Work in partnership with customers and technicians to ensure the successful completion of automotive service.
Qualifications:
- Exceptional time management
- Ability to work Tuesday through Saturday retail hours.
- Flexibility to work as needed to ensure completion of customer resolutions
- Valid Driver’s license
Required Knowledge, Skills, and Abilities:
- Ability to multitask and prioritize important activities.
- Must be able to identify and resolve problems in a timely manner.
- Demonstrate resourcefulness, energy, and endurance.
- Demonstrates excellent attention to detail.
Work Environment
Will primarily work in a service drive. The workspace is covered, but may involve various weather conditions such as heat and cold as well as safety hazards due to the nature of work. May experience loud noise on a regular basis.
Who We Are:
Randy Marion dealerships are world-class, “Best of The Best” award winning dealerships. We’re driven by our values; We are a competitive group, and we want to WIN. We are adaptable and willing to change if there is a better way to deliver a great experience for our guests. We are consistent and we do it right or fix it fast. We are respectful and teamwork is key to our success. Finally, we want to demonstrate empathy and the power of authentic connection. At Randy Marion, we believe that work-life Integration is more than just a catch phrase. Our dealerships are closed on Sundays because we know family time is the most important time. We’re building a world-class team and we operate out of the nicest facilities in the Carolinas, equipped with great employee and guest amenities. Our organization is a place with limitless advancement opportunities. If you’re looking for a home, not just a job, we hope you will consider Randy Marion.
Benefits Include
Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including;
- A competitive compensation package that rewards high performers
- Medical, Dental, and Prescription coverage
- Life Insurance
- 401(k) with company match
- Employee discounts on vehicle purchases, parts and service
- Paid time-off
- We also offer a group of supplemental benefit plans including short-term disability, long-term disability, and supplemental life insurance.
- Comprehensive employee recognition programs
- Continued training available
- Opportunities for career advancement
We are committed to providing equal opportunity in all of our employment practices to all qualified applicants and employees without regard to age, race, color, sex, religion, national origin, disability, or any other category protected by federal or state law.