GM Certified Technician

$5,000 sign-on bonus for Experienced Chevrolet/GM Master Certified Technician with 5 years of experience!

Randy Marion is looking for an experienced Automotive Technician to join our "Best of the Best" Chevrolet, Cadillac, Buick GMC dealerships. The ideal candidate will embody our core values of Competitive, Consistent, Adaptable, Respectful and Empathetic. We want you on our team!

Who We Are:

Randy Marion dealerships are world-class, “Best of The Best” award winning dealerships. We’re driven by our values; We are a competitive group, and we want to WIN. We are adaptable and willing to change if there is a better way to deliver a great experience for our guests. We are consistent and we do it right or fix it fast. We are respectful and teamwork is key to our success. Finally, we want to demonstrate empathy and the power of authentic connection. At Randy Marion, we believe that work-life Integration is more than just a catch phrase. Our dealerships are closed on Sundays because we know family time is the most important time. We’re building a world-class team and we operate out of the nicest facilities in the Carolinas, equipped with great employee and guest amenities. Our organization is a place with limitless advancement opportunities. If you’re looking for a home, not just a job, we hope you will consider Randy Marion.

Essential Duties & Responsibilities

Service Technician is responsible for troubleshooting vehicle issues and fixing them; well-versed in complex mechanical or electrical systems of vehicles; excellent problem-solving abilities; must be a good communicator, able to explain to customers issues with their vehicle; at all times providing an exceptional customer experience.

• The Service Technician will inspect vehicle engine and mechanical/electrical components to diagnose issues accurately.
• Service vehicles in a timely manner for routine scheduled maintenance in accordance with dealer and manufacturer recommendations; aiming to extend vehicle functionality and longevity.
• Repair or replace broken or dysfunctional parts and fix issues.
• Inform the Shop Foreman of difficulties with repairs and the need for additional repairs.
• Comebacks: Limit comebacks to less than two percent (2%) of total repair assignments.
• Self-Development: Attend training seminars, shop meetings and service schools.
• Customer Relations: Attentive to customer needs and responsive to customer inquiries where appropriate.
• Team Effort: Demonstrates a concern for meeting departmental needs through activities such as accepting overtime work, following up on needed parts, helping other technicians and training apprentices.
• Productivity: Achieve an average productivity rate of at least ninety-two to ninety-four percent (92%-94%).
• Efficiency: Maintain a minimum efficiency rate of one hundred ten to one hundred fifteen percent (110%-115%).
• Practice safe work habits and use personal protective equipment as required.

Job Required Skills & Knowledge

• Must maintain a positive and enthusiastic attitude in all that we do.
• Demonstrate high character and achieve high results.
• Ability to maintain a professional appearance and provide friendly customer service.
• Maintain effective team member relations.
• Ability to maintain emotional control in stressful situations.
• Must maintain a clean, safe working environment at all times
• Able to use dealer DMS system, technical software and manufacturers’ diagnostic equipment as required.
• Must read, interpret and transcribe data in order to maintain accurate records.
• Familiar with current technical developments and products, and the ability to stay current with technical bulletins and product updates.
• Handle customer vehicles with care, keep them clean and take precautions to protect all customer vehicles while at the dealership.
• Ensuring the customer experience is the best in the business.

Education & Certification

• Prior experience as an automotive technician and thorough technical training. Mechanical skills must be sufficient to diagnose and repair given sufficient product training.
• The ability to work independently with limited supervision and the motivation to continually increase technical skills should be evident.
• A complete and up-to-date set of tools is required.
• Must possess and maintain a valid driver’s license.
• Must possess and maintain an acceptable Motor Vehicle Record.
• Ability to drive manual transmission vehicles • Tech school/training completion certificate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Reaching, bending, twisting, ability to operate hand tools. Requires frequent lifting and carrying items weighing up to 50 pounds unassisted. Adequate physical ability including sufficient manual dexterity to perform the requisite job functions, including the ability to maneuver inside, outside, and under a vehicle as required for diagnosis and repair. Must be able to stand for extended periods of time. Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting and sitting, with some heavy lifting, pushing and pulling exerted regularly throughout a regular work shift. Ability to work with arms and hands above head for extended periods of time. Ability to work in extreme weather conditions in both summer and winter.

Benefits Include

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including;

• A competitive compensation package that rewards high performers
• Medical, Dental, and Prescription coverage
• Life Insurance
• 401(k) with company match
• Employee discounts on vehicle purchases, parts and service
• Paid time-off
• We also offer a group of supplemental benefit plans including short-term disability, long-term disability, and supplemental life insurance.
• Comprehensive employee recognition programs
• Continued training available
• Opportunities for career advancement

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We are committed to providing equal opportunity in all of our employment practices to all qualified applicants and employees without regard to age, race, color, sex, religion, national origin, disability, or any other category protected by federal or state law.